Contact Us

Whether you have personal or business financial needs, our skilled customer service represenatives are standing by to offer solutions. Contact us by email, phone, U.S. mail, or our contact form.


This is for general inquiries only; do not include private personal information in your email.

Secure Message Center

To send a secure message, please log into your Online Banking Account and send through the message center.

To Reach Customer Service

Monday – Friday: 9:00 am – 5:00pm
Saturday: 9:00 am – 12:00pm 

Send Mail or Call a Full-Service Banking Facility

701 LaSalle Street, Ottawa, IL 61350 | 815.434.0044
1771 North Division Street, Morris, IL 60450 | 815.941.0044
1459 Cannonball Trail, Yorkville, IL 60560 | 630.553.1542
409 East Bridge Street, Streator, IL 61364 | 815.672.2941

Bank By Phone 24 hours a day, 7 days a week with FirstPhone



You can access your account information by phone simply by dialing the 866 number above!

Call 24 hours a day, 7 days a week for information about your:

  • Checking Account(s)
  • Savings Account(s)
  • Certificate(s) of Deposit
  • Loan(s)

Routing Number


Lost or Stolen VISA Card

For your protection, please report lost or stolen VISA debit cards or VISA credit cards immediately.

VISA Debit Card
  • During normal banking hours call Customer Service at: 815.434.0044
  • After hours, holidays and weekends call: 800.500.1044
VISA Credit Card
  • At any time call: 800.423.7503