Fraud Protection

Please be aware: The First National Bank of Ottawa will NEVER request personal information by email or text messaging including account numbers, passwords, personal identification information or any other confidential customer information.

Fraudulent emails may be designed to appear as though they are originated by The First National Bank of Ottawa. Do not respond to any email communications which request any type of personal or confidential information and do not go to any links listed on that email.

These communications are not originated by The First National Bank of Ottawa! Never give out any information that the Bank already has to a caller, texter, or email sender. If you contact us we may verify the last 4 digits of your SSN to confirm your identity but we will never contact you and ask for your debit/credit card number or your full SSN. If we need to contact you, it will always be done in a manner that protects your personal, confidential information and we will clearly identify ourselves. One of The First National Bank of Ottawa's top priorities is to safeguard YOUR confidential information and we work diligently to do so.

We always work with the local regulatory and law enforcement departments to be certain any type of illegal activity is stopped as soon as possible. We have multi-layer security to protect your confidential information and will continue to be vigilant in protecting it.

Immediately report any suspicious emails or websites to The First National Bank of Ottawa by forwarding the message to info@firstottawa.xyz. If you suspect identity theft or have any questions regarding this notice, please contact The First National Bank of Ottawa at 815.434.0044.

If you become aware of suspicious account activity, you should immediately contact the authorities and contact us as at 815.434.0044.